What Gift cards includes
Everything that comes with the Gift cards product — online and at-the-venue selling, redemption at the Scanner, card care, customer records and what isn't included.
Gift cards is a ResoFlow product you can run on its own — no venue plan needed — or alongside any plan. Its price is listed under Plan and products.
Included
- Online selling — your own gift card page, card payment, email delivery straight away or on a chosen date, personal messages and occasion designs.
- Selling at the venue — your team sells digital cards or activates pre-printed physical cards face to face.
- Your own website — the Gift cards widget puts a gift card button on the website you already have (Settings → Website widgets).
- No limit on live cards — sell as many as you like (fair usage).
- Redemption — at the Scanner (QR or typed code), including part of a card's balance; customers can check a balance online.
- Card care — extend expiry, resend, re-date or cancel a scheduled delivery, refund or adjust with a manager's approval, expiry reminder emails and an optional monthly summary email.
- Customer records — gift card buyers become customer records you can view, edit and export, with a marketing opt-in the buyer chooses.
- Marketing campaigns — the email composer is included, with 250 marketing emails a month (up to 1,000 with more products); texts and further emails come from credit packs.
- The emails your customers get — receipts, deliveries, balance updates and reminders never come out of an allowance.
- Staff PINs — your team signs in with a PIN to sell and redeem.
Not included
- Bookings, tables, floor plans, the waitlist, events and tickets, a loyalty scheme and Order & Pay belong to other ResoFlow products or plans — everything on offer is under Plan and products.
- Removing the small "Powered by ResoFlow" mark from your pages is a Complete-plan feature.