How do I set up ticket tiers, prices and add-ons?

Free or paid tickets, up to five tiers with launch windows and sequential release, per-order caps, and paid add-ons at checkout.

Tickets are set up on the Tickets & pricing step of the event builder (Events → Create event, or open an event and click Edit). Events are available on Pro plan and above, and with the Tickets product.

Free or paid

Use the Free event / Paid tickets switch. Paid tickets need Stripe connected to go on sale — you can build and save a paid event as a draft before you connect it, and publishing waits until you do. On a paid event a priced ticket is at least £0.30 (the least a card can pay), and a tier can be £0 beside priced ones — a free ticket, such as "Children go free", that guests get without paying (the builder marks it "Free — guests get it without paying").

Tiers

You can have up to 5 tiers. The Templates row gives quick starts — Simple (one General admission tier), Early bird (a cheaper early tier plus Standard) and Three stages (Pre-sale → Standard → Last chance). Each tier has a Tier name, Price (£) and Quantity; click Add tier for more.

Two tier tools worth knowing:

• Launch window (the clock icon on a tier) — optional Opens at / Closes at date-times, for scheduling pre-sales. Leave empty and the tier is always available.
• Ticket tier release (appears with 2+ tiers) — Customers choose (customers pick any tier that's on sale) or Sequential release (only the first available tier is on sale; the next unlocks when it sells out).

For a seated event with one tier, the quantity is auto-set from your selected tables' capacity; with several tiers you split the seats yourself and the builder checks the split adds up.

Seated or Standing tickets (mixed events)

On a Mixed event each tier has a Seating choice — Seated or Standing. Customers see which on the event page, each tier with its own places left, and their ticket email says it too. The door gives a table only to Seated tickets; a Standing ticket checks in with no table. A tier's price never changes with its seating.

• Your Seated tiers can't add up to more than the event's tables seat.
• A new mixed event needs a choice for every tier. A mixed event made before this choice existed keeps its old rule — the door seats whoever arrives while tables last — until you choose for its tiers, and then every tier needs one.
• Switching a saved seated event to Mixed keeps its tiers Seated (a standing event's stay Standing) — change any that should be different.
• Once a tier has sold tickets, its Seated or Standing stays as it is — its buyers were told which.

Per-order cap

Max tickets per order — blank means guests can buy up to 10 per order; set 1–10 to cap it lower. The cap is shown on the public event page.

Add-ons & upsells

On paid events, the Add-ons & upsells section lets you offer paid extras at checkout — a drinks package, an extra course, merch. Up to 30 add-ons, each with a name, Price (£) and Max per order (1–100). Customers add them to their order and the total is added to the ticket charge; add-ons don't use ticket capacity.

A table extra isn't an add-on: on an event where guests choose their table, it's set on each table (for the table, or a person) and shown on the table the guest picks. Our fee on it is 2.9% of the extra — the 50p part is charged once per ticket, never again on the extra — and offer codes never discount it: How do guests choose their own table at an event?.

Related: How do I create an event? · How do I publish an event and sell tickets? · What does the ticket buyer see?