How do I sign up and set up my restaurant?
The sign-up wizard step by step — account, email verification, your details, venue, hours questions, plan choice and the setup checklist.
You sign up through a short wizard, then a setup checklist gets your venue ready to take bookings. ResoFlow is UK-only for now — you'll confirm your business operates in the United Kingdom during sign-up.
- Create your account. Enter an email address and a password (at least 6 characters) and click Create account, or use Continue with Google. Tick the boxes agreeing to the Terms of Service and Privacy Policy and confirming you're UK-based; the product-updates box is optional.
- Check your inbox. We send a verification link — click it and the wizard moves on by itself. The email comes from [email protected], so check spam if it hasn't arrived; you can also click Didn't get it? Resend.
- You & your venue. One screen: your First name, Last name and an optional Mobile number (these stay private — customers never see them), then your Business name, What kind of business are you?, your Address, and optionally a venue phone, email and website. As you type the business name, the wizard shows your venue's web address (like resoflow.co.uk/venue/the-bistro) — the hub page every venue gets, which your booking, gift card and menu links hang off. Check it looks right before you press Continue, because that's the moment the address is locked in, and it can't be changed afterwards. If the address is already in use by another venue, click Customise link to choose the link yourself (lowercase letters, numbers and hyphens), or tweak the name.
- Choose what you need. Take the full venue package (the restaurant plan ladder), start with standalone products only — Gift Cards, Loyalty, Tickets and/or Order & Pay, with no booking side — or combine the two. The options you're offered depend on the business type you gave: the full venue package is for restaurants and cafés today; other business types start with the products.
- Pick a plan. All four plans are shown — Free (free), Plus (£39/month), Pro (£79/month) and Complete (£129/month) — with a Monthly / Annual switch (annual saves 2 months). Any standalone products you chose are itemised in the same summary and paid in the same go. Click Start free for Free (the button reads Continue to payment when you've added paid products alongside it), or Continue with [plan] for a paid plan and pay in the secure Complete your subscription pop-up (payment is handled by Stripe — your card details never touch our servers). You can change your plan and products any time later.
- Welcome to ResoFlow. Click Let's get you started to open your dashboard.
If you leave part-way through, just sign back in — the wizard resumes at the step you left.
After the wizard: going live
The dashboard opens straight into your Go-Live setup — one big screen per essential (your venue info, opening hours, tables and policies for a restaurant; product venues get their own short list), with "Leave this as it is" always an answer, on every question that has one. Once the essentials are done you'll see You're live!, get your link to share, and be offered a quick tour of the dashboard ("Want a quick look around?"). Everything else arrives as short optional packs — Money, Messages, Get more bookings, Fine-tune bookings, Your team, Included in your plan, and a pack for each product you own — reachable any time from the setup entry in the sidebar or Help & Support → Reopen setup wizard (shown while setup is incomplete). That sidebar entry is labelled Go live with your remaining essentials counted (for example Go live (2 of 4)) until you're live, and Setup afterwards. Prefer being talked through it? The Set up with Rezo toggle turns the same questions into a chat where you answer by tapping buttons. You can replay the tour later with Replay the tour.
Related: How do I take my first booking? · What's included in each plan? · How do I set my opening hours?