How do I switch from SevenRooms to ResoFlow?

How SevenRooms and ResoFlow compare, from SevenRooms’ own pages — then export your guest data, import it and share your booking link.

SevenRooms is a quote-priced guest-data platform that leans towards hospitality groups; ResoFlow is built for independent UK venues, with published prices and self-serve setup. Moving across takes three steps: get your data out, import it, and switch your booking links over.

SevenRooms and ResoFlow side by side

Every SevenRooms fact below is from SevenRooms's own published pages, as ResoFlow's comparison page checked them on 12 October 2026. No price SevenRooms doesn't publish is estimated. Published terms change, so always confirm current terms with SevenRooms directly. ResoFlow is not affiliated with SevenRooms. Where a rival says its prices exclude VAT, so do we show them; ResoFlow currently charges no VAT.

• Plan prices: Not published — every tier is “get a quote”
• Free plan: None advertised
• Per-cover booking commission: None advertised — its marketplace access is listed with no cover fees
• Built for: Leans towards groups and enterprise (multi-venue Group Portal, advanced reporting)
• Getting started: Get a quote — sales process and setup
• Ticketed events, gift cards, loyalty: Ticketed events in its Growth tier; event management and marketing tools listed as add-ons

ResoFlow's side, from the same page: published plans — Free with no time limit, then Plus (£39/month), Pro (£79/month) and Complete (£129/month), with two months free if you pay annually; no per-cover booking fees and no commission on table bookings; monthly, with no annual contract; and you start self-serve — create your venue free, no demo call. When you first subscribe you get a 14-day money-back guarantee.

When SevenRooms might suit you better

Four things SevenRooms's own pages offer that ResoFlow does not — real, and for some venues the whole argument:

• You're a group with multiple venues. SevenRooms’ Group Portal add-on gives a cross-venue booking view, en-masse user management and group-level reporting. ResoFlow gives one sign-in for several venues, an All-venues Home and bookings figures side by side — but no shared booking diary, no en-masse user management and no shared customer list.
• You want enterprise-depth CRM and automation. 360° guest profiles built across channels, and marketing automation at group scale, are SevenRooms' home ground. ResoFlow's profiles and automations are built for one venue's guest list.
• You want delivery-app marketplace exposure. SevenRooms is owned by DoorDash, which also owns Deliveroo, and lists a DoorDash and Deliveroo reservation marketplace with no cover fees. ResoFlow charges no booking commission — guests book through your own channels.
• You want a Voice AI answering your phone. SevenRooms sells a Voice AI add-on that answers calls and takes bookings. ResoFlow has nothing equivalent.

Step 1 — Export your data from SevenRooms

Your guest book is your data. Export your guest database and reservation history from SevenRooms as CSV files — or ask your account contact for an export. Check your contract's renewal terms at the same time so it doesn't roll over after you've moved.

Step 2 — Import it into ResoFlow

Imports run from the wizard at Settings → Data import — four steps: Upload, Mapping, Preview, Import. Customer imports come with Plus and above, and with every paid Gift Cards, Loyalty, Tickets or Order & Pay product; booking imports need a venue plan. Only Owners and Admins see the page.

• Pick a tile — Customers for your customer list, Bookings for your reservation history — then click the upload box (Click to upload your CSV file) and choose the file. Maximum 500 rows per file; if your export is larger, split it in a spreadsheet and run the wizard more than once.
• On the Mapping step, the wizard matches your CSV columns to ResoFlow fields wherever the column names are recognisable — check each one and map by hand any it missed, then click Preview data.
• Preview shows the first 10 rows. Fix anything flagged, then click Import N records.

A customer whose email already exists in your directory is merged, never duplicated. Your opening hours, tables and policies aren't part of a CSV — you set those up in ResoFlow directly (Your set-up, in the sidebar, walks you through it).

If you ran a loyalty scheme, members' points balances can come across too: with your ResoFlow loyalty scheme active (loyalty comes with Pro and Complete, or the standalone Loyalty product), the customer Mapping step offers an optional Loyalty Balance column.

Step 3 — Share your new booking link

Your public booking page (it looks like …/book/your-venue) is live once your setup essentials are done. Put the link on your website, social profiles and Google Business Profile — the walkthroughs at Settings → Get more bookings cover Google, Apple Maps, Instagram, Facebook, TikTok and WhatsApp — or embed the booking widget on your own site.

Related: How do I import customers, bookings or staff from a CSV? · How do I share my online booking page? · ResoFlow for prospective customers