How do I switch from simpleERB to ResoFlow?

How simpleERB and ResoFlow compare, from simpleERB’s own pages — then export your customer data, import it and share your booking link.

simpleERB and ResoFlow both publish their prices and neither charges per cover; simpleERB's tiers climb by covers a month, ResoFlow's by the toolkit. Moving across takes three steps: get your data out, import it, and switch your booking links over.

simpleERB and ResoFlow side by side

Every simpleERB fact below is from simpleERB's own published pages, as ResoFlow's comparison page checked them on 12 October 2026. No price simpleERB doesn't publish is estimated. Published terms change, so always confirm current terms with simpleERB directly. ResoFlow is not affiliated with simpleERB. Where a rival says its prices exclude VAT, so do we show them; ResoFlow currently charges no VAT.

• Plan prices: Published — £21, £47 and £80 per month, plus a Small Chain tier
• Per-cover booking fees: None — “simpleERB doesn’t work that way”
• What sets the tiers: Covers per month — 300, 1,200, then unlimited
• Free plan: Free trial (250 covers) — no ongoing free plan for venues (free for life for training restaurants and catering colleges)
• Card capture for deposits and no-shows: A paid add-on on Starter and Plus; included on Pro
• Getting started: Self-serve free trial (no card), with an online demo offered

ResoFlow's side, from the same page: published plans — Free with no time limit, then Plus (£39/month), Pro (£79/month) and Complete (£129/month), with two months free if you pay annually; no per-cover booking fees and no commission on table bookings; monthly, with no annual contract; and you start self-serve — create your venue free, no demo call. When you first subscribe you get a 14-day money-back guarantee.

When simpleERB might suit you better

Four things simpleERB's own pages offer that ResoFlow does not — real, and for some venues the whole argument:

• You want the lowest starting price. simpleERB's Starter plan is £21/month, less than ResoFlow's cheapest paid plan (Plus, £39/month). If you're a small venue that needs solid bookings and nothing beyond, that saving is real.
• You want unlimited users on every plan. simpleERB includes unlimited users, devices and areas from Starter up. ResoFlow's staff seats follow your plan — unlimited arrives on Complete.
• You want Reserve with Google. simpleERB lists Reserve with Google among its integrations — bookings straight from Google Search and Maps. ResoFlow instead walks you through pointing your Google Business Profile at your booking page.
• You use EposNow. simpleERB advertises an EposNow integration. ResoFlow has no EPOS integrations today.

Step 1 — Export your data from simpleERB

Your guest book is your data. Export your customer database and booking history from simpleERB as CSV files — or ask their support team for an export if you can't find one in your reports.

Step 2 — Import it into ResoFlow

Imports run from the wizard at Settings → Data import — four steps: Upload, Mapping, Preview, Import. Customer imports come with Plus and above, and with every paid Gift Cards, Loyalty, Tickets or Order & Pay product; booking imports need a venue plan. Only Owners and Admins see the page.

• Pick a tile — Customers for your customer list, Bookings for your reservation history — then click the upload box (Click to upload your CSV file) and choose the file. Maximum 500 rows per file; if your export is larger, split it in a spreadsheet and run the wizard more than once.
• On the Mapping step, the wizard matches your CSV columns to ResoFlow fields wherever the column names are recognisable — check each one and map by hand any it missed, then click Preview data.
• Preview shows the first 10 rows. Fix anything flagged, then click Import N records.

A customer whose email already exists in your directory is merged, never duplicated. Your opening hours, tables and policies aren't part of a CSV — you set those up in ResoFlow directly (Your set-up, in the sidebar, walks you through it).

Step 3 — Share your new booking link

Your public booking page (it looks like …/book/your-venue) is live once your setup essentials are done. Put the link on your website, social profiles and Google Business Profile — the walkthroughs at Settings → Get more bookings cover Google, Apple Maps, Instagram, Facebook, TikTok and WhatsApp — or embed the booking widget on your own site.

Related: How do I import customers, bookings or staff from a CSV? · How do I share my online booking page? · ResoFlow for prospective customers