How do I add my logo, colours and images?
Upload your logo and cover image, set your brand colour and email footer, and choose the clock format customers see.
Your logo, cover image and brand colour all live on Settings → Venue → Branding, and they're applied everywhere customers see your venue — the booking page, menu page, waitlist, events and tickets, gift card pages, payment links, the customer portal, emails, the website widget and branded QR cards. Uploading images is free on every plan, including Free.
Only Owners and Admins see this page — Managers get an access-denied notice.
Note the save behaviour at the top of the Visual identity card: "Images save immediately. Colours and toggles save when you press Save changes."
Logo, cover image and brand colour
- In the Visual identity card, drop your logo on the Venue logo box, or tap Choose a picture. A square transparent PNG at 512×512 is recommended; JPG, PNG, WebP, iPhone photos and SVG logos all work (an SVG is drawn into a sharp PNG, and big pictures are shrunk for you). From your images opens the image library picker — reuse something from Your library or pick a ready-made mark from Ready-made. A guided crop frames it square before it saves (it saves the moment the upload finishes); Adjust crop reframes it later; Remove clears it.
- Drop a picture on Cover image (or tap Choose a picture) for the large banner shown on your public pages. A 3:1 shape at 1600×534 is recommended — the same box and picker, with ready-made cover photos on its Ready-made tab and a crop step at the wide 3:1 shape. A new cover then asks Describe this picture: one optional line that becomes the cover's alt text on your pages. Your pages show the cover as a fixed-height band rather than the whole 3:1 crop — phones display the middle of it and wide desktop screens a slice across it — so the crop step draws labelled guides showing what each actually displays; keep the important part inside them.
- Set your Brand colour — pick from the colour swatch, paste a hex code, or use one of the presets; Reset returns it to the default, a neutral near-black that suits any venue. It's applied to buttons, headers and accents across all public pages and the widget; in your emails it colours the button and any offer box only — never a header band.
- Click Save changes to save the colour.
Every image you pick or upload here also lands in your image library, so you can reuse it anywhere else in ResoFlow.
Different branding for emails
Switch on Use a different look for emails to give your emails their own logo, cover and colour (*Available on Pro plan and above*) — Email logo override and Email cover override are the same picture boxes as above (drop a picture, Choose a picture or From your images), and Email brand colour override sets the colour. Each override falls back to your main asset if you leave it unset, and your overrides are kept if you later switch the toggle off. What your emails are wearing, at the top of the page, draws an email's top as it will look with what you've set. In every customer email the logo sits top-left beside your venue's name, and the cover sits under them on booking, event, gift-card, loyalty and campaign emails — cancellations, declines, sign-in codes and money notices carry the logo and name only. With no logo and no cover, the email is the same letter headed by your name. This isn't a marketing email's look (Editorial, Warm, Fresh, Bold, Classic or Minimal) — that's picked on a new email's Design step in Marketing.
Once your ResoFlow website is live, Use my website’s colours and logo in my emails (off until you switch it on) dresses every email you send your guests — bookings, tickets, gift cards, loyalty and the rest — in your website's header colours, buttons and logo. Campaigns keep their own design. Most email apps ignore web fonts, so headings use a close system font.
Public pages appearance (light or dark)
In the Visual identity card, Public pages appearance chooses how your public pages look — booking, events, gift cards, waitlist and My account. Pick Light (the default) or Dark. Dark keeps your brand colour as the accent and covers loading screens too, so customers never see a light flash. If you've published a venue website, its theme takes over on the pages the website themes. Click Save changes to apply.
Time format for public pages
In the Time format for public pages card, choose 12 hour or 24 hour for how times appear on your public booking pages and emails. The default is 12 hour. (The staff dashboard clock is a separate setting under Display and layout.)
Email footer
In the Email footer card:
- Footer message — a closing line (max 150 characters) at the bottom of your marketing campaigns, just above the footer. Booking, event, gift-card and loyalty emails use their own closing note instead, edited per email in Email templates. This one control is Available on Complete plan.
- Social and website links — Instagram, Facebook, Tripadvisor, Google and Website fields, free on all plans. Links are checked when you leave each field, and appear as small icon-and-name links in every customer email's footer, beside the Get directions link.
Every customer email ends with the same footer: your venue's name, address and phone, Get directions, your social links, one line saying why the customer got the email, © your venue, the small "Sent with ResoFlow" line (hidden by the white-label toggle on Complete — see How do I remove ResoFlow branding?) and "Data processed by ResoFlow", which always stays.
Click Save changes when you're done.
Related: How does the image library work? · How do I remove ResoFlow branding? · How do I add the booking button to my own website? · How do I edit the emails customers receive?