Why isn't my venue on the ResoFlow directory?

The directory at resoflow.co.uk/venues lists venues with a confirmed booking or paid order in the last 60 days — how it decides, and the switch to stay off it.

The ResoFlow directory (resoflow.co.uk/venues) lists venues that are actively taking bookings or orders through ResoFlow — at least one confirmed booking or paid order in the last 60 days. A confirmed booking means one that was honoured or is on the books (confirmed, seated or completed — never a cancellation, a no-show or a waitlist entry); a paid order is any Order & Pay order that wasn't rejected. Quiet venues drop off and come back by themselves the night after their next booking or order.

Your venue won't show if any of these is true:

• No activity in the last 60 days — the most common reason for a new venue. It appears the night after its first confirmed booking or paid order.
• You've switched on "Don't list my venue in the ResoFlow directory" — in Settings → Venue → Venue profile, under Your public pages. Switch it off to be listed again while active.
• Your public pages are hidden from search engines — the directory follows Hide from search engines, which sits right beside it.
• Your account isn't active — a suspended, cancelled or not-yet-completed account is never listed.

The list is rebuilt once a night, so a change shows by the next morning, not instantly. The line under the switch in Your public pages tells you whether your venue is showing right now and, if not, which of the reasons above applies.

What the directory shows about your venue: your name, your town, your strapline (or the first line of your website's About text), your cover photo (or your logo), and Book a table / See menu buttons — the same public facts already on your own pages, never any customer's details.

Related: How do I share my online booking page? · How do I get more bookings from Google, Apple Maps and social media?