What is my venue hub page?

Every venue gets a free hub page at /venue/your-slug — one link with booking, menu, events, gift cards, waitlist, loyalty and customer accounts together.

Every venue on ResoFlow has a hub page — a free, mobile-friendly home page for customers at:

https://resoflow.co.uk/venue/your-venue-slug

It pulls your whole customer-facing world onto one screen: your cover photo and logo, your address and phone number, today's opening hours, and a big friendly button for everything you have switched on. It's the natural link to put on your Google Business Profile, Instagram bio and social posts — especially if you don't run a website of your own.

What appears on it

The hub only ever shows what your venue actually offers — a feature that's off (or not in your plan) simply isn't there. Customers never see anything locked or greyed out.

• Book a table — the main button, linking your public booking page, with a row of today's time chips underneath (drawn from your opening hours — tapping one pre-fills the booking page, which then confirms real availability). This is the one block that stays visible when you switch online bookings off: it becomes an honest "Bookings are currently closed — call us" card with your phone number, so the page never looks broken.
• Order — on venues with any way of ordering switched on: at the table with Order & Pay (Complete, or the Order & Pay product), collection or delivery. With one way on, the card names it (Order to your table, Order for collection or Order for delivery) and goes straight in; with more, it lists them ("To your table · For collection") and opens a chooser over the page — the same chooser the Order tab opens. Order to your table follows your Flexible table entry switch: the which-table question when it's on, the "please scan the QR code on your table" note when it's off. Hide the card (and the Order tab and the menu page's Ready to order? pointer) with Show the Order tab and card on your venue page under Collection & delivery on Orders → Settings.
• Menu — links your public menu (Pro and above, or the Order & Pay product — once you've added at least one dish).
• What's on — your next three what's-on items as mini-cards with dates: ticketed events (with from-prices and a Buy tickets marker — Pro and above, or the Tickets product) and your custom What's on entries (quiz nights, live music — added from the Events page, on any plan), plus a See all events link to your full What's-on listing.
• Gift cards — links your gift-card page when you're selling online.
• Join the waitlist — opens a short join sheet right on the page (name, party size and contact — the customer checks the wait and puts their name down without leaving your hub); anything the short form can't handle hands them to your full public waitlist page (Complete, with the self-service waitlist switched on).
• Loyalty — invites customers to join your scheme, showing your own earn line (e.g. "Earn 10 points per £1 when you dine"), when your scheme is live and open to joiners. Signed-in customers land on their loyalty card in My account; brand-new customers get a proper join form (name and email — no booking history needed), which emails them a confirmation link and creates their account.
• My account — the customer sign-in to their bookings, orders and details (Pro and above, or the Loyalty product).

Below the launcher buttons sits a Find us section with your venue details: your opening hours for the week ahead (today first — special days and closures you've added, and seasonal hours on plans that include them, are reflected automatically), your address (tappable — it opens Google Maps for directions) with a map of your location beneath it (tap the map for directions too), your phone number (tappable — it starts a call on phones), a link to your website, and your social links (Instagram, Facebook, Tripadvisor and Google, taken from the social links you've saved in Settings → Branding). The same details also have their own Find us page (with its own tab in the customer navigation bar), and the block appears at the bottom of your customers' My account page too. Venues that haven't filled in opening hours simply don't show an hours list.

No hours are shown on days you're closed, a missing cover photo falls back to a tinted band in your accent colour, and a missing logo shows your initial — the page always looks complete. The same cover-photo-and-logo header also tops your public menu page and your customers' My account page, so your whole customer-facing world looks like one place.

Choosing your page's style

Your hub page (and your public menu and What's-on pages with it) comes in three styles, picked on the Your website page in your dashboard (under Your venue — the same page that offers the full website upgrade):

• Hearth — the warm classic, and the default: cream paper, serif headings and soft round cards.
• Atelier — the modern minimal: white paper, hairline rules and numbered rows.
• Ember — the bold photographic: a taller cover with your venue name across it and big display type.

The same page carries a Site appearance switch (light or dark — light is the default; the dark twin keeps your brand colour readable), a Strapline field for a one-line description under your venue name ("Modern Scottish cooking by the harbour"), and an optional Established label ("Est. 2019"). All three styles keep every block your page shows today — nothing disappears when you switch, only the clothes change.

The customer navigation bar

On phones, your customer pages (the hub, menu, What's-on, gift cards, waitlist status and My account) share a bottom tab bar — Home · Menu · Order · Book · What's on · Find us (the Order tab appears whenever any way of ordering is on — at the table, collection or delivery — and opens the ordering chooser; the What's on tab appears when you have upcoming ticketed events or custom What's on entries) — so customers can hop between them like an app; on larger screens the same links sit in a slim bar at the top. Tabs only appear for features your venue offers. The customer's account lives on a person icon instead of a tab — and on phones that icon now travels with the customer: it sits in the sticky header of the hub, menu, What's-on and Find us pages, and as a small round button in the top corner of the cover on the booking, gift, waitlist and order pages (mirroring the Back button), always only when your plan includes customer accounts. On larger screens it sits once, at the right of the desktop bar. The icon fills in when the customer has a remembered sign-in, and the hub keeps its My account row too. The booking and waitlist join screens keep their full-screen focus (their own action buttons live at the bottom edge), and the Back button on every customer page leads to your own website when you've set one in Settings → Venue profile — otherwise to your hub. If your ResoFlow page IS your main online home, switch on Use my ResoFlow page as my homepage (Settings → Venue profile → Your public pages, just under Your website address): Back buttons then lead to your hub even with a website set.

Searchability and branding

The hub follows your existing search-engine setting — if your booking page is hidden from search engines, the hub is too. The "Powered by ResoFlow" footer follows the same white-label rules as your other public pages.

Being found on Google

Google builds its picture of your venue from two places — your Google Business Profile and your pages themselves. Three small things make both agree:

• Point your Google Business Profile at your link. In your Business Profile (you edit that on Google, not in ResoFlow), set the website field to your ResoFlow venue page — or to your own domain once it is live — and, where Google offers a reservations link for restaurants, use your booking page link. Your hub, booking page and menu already tell Google what they are, so the link is all it needs.
• Fill in your cuisine and price range on Settings → Venue → Venue profile (the Cuisine box and the Price range pick, just under your address). Both go into your pages' structured data — the machine-readable facts search engines read — and print on the preview card when someone shares your link. Your address is placed on the map for Google the moment you save it.
• Keep your address and hours current. The hub, booking page and structured data all read the same address and weekly hours from Settings, so one edit keeps every surface — and Google — right.

None of this needs a plan upgrade, and none of it is required: leave a field blank and nothing is claimed.

Related: How do I share my online booking page? · How do customers see my menu? · What can customers do in the customer portal? · How do I sell gift cards online?