What is my venue page?

Every venue gets a free venue page at /venue/your-slug — one link with booking, menu, events, gift cards, waitlist, loyalty and customer accounts together.

Every venue on ResoFlow has a venue page — a free, mobile-friendly home page for customers at:

https://resoflow.co.uk/venue/your-venue-slug

It pulls your whole customer-facing world onto one screen: your cover photo and logo, one line under your name saying whether you're open right now ("Open now · until 22:00", or "Closed now · opens 17:00" — in your venue's own time zone) with your address and phone number — and, if you take walk-ins, a live "Tables free now" line whenever a table for two is free right now (with a link to book for now while online booking is on; it never names a table or a booking) — and a big friendly button for everything you have switched on. On a computer the page has two columns: the buttons on the left, and your opening hours, map and reviews on the right; on a phone it's one column. It's the natural link to put on your Google Business Profile, Instagram bio and social posts — especially if you don't run a website of your own.

What appears on it

Your venue page only ever shows what your venue actually offers — a feature that's off (or not in your plan) simply isn't there. Customers never see anything locked or greyed out.

• Book a table — the main button ("See times and book"), linking your public booking page, where the customer sees your real free times. This is the one block that stays visible when you switch online bookings off: it becomes an honest "Bookings are currently closed — call us" card with your phone number, so the page never looks broken. (A venue with products only and no plan never shows a booking block.)
• Order — on venues with any way of ordering switched on: at the table with Order & Pay (Complete, or the Order & Pay product), collection or delivery. With one way on, the card names it (Order to your table, Order for collection or Order for delivery) and goes straight in; with more, it lists them ("To your table · For collection") and opens a chooser over the page — the same chooser the Order tab opens. Order to your table follows your Flexible table entry switch: the which-table question when it's on, the "please scan the QR code on your table" note when it's off. Hide the card (and the Order tab and the menu page's Ready to order? pointer) with Show the Order tab and card on your venue page on Settings → Order & Pay — in the Go live section, beside Flexible table entry.
• Menu — links your public menu (Pro and above, or the Order & Pay or Your website product — once you've added at least one dish).
• What's on — your next three what's-on items as mini-cards with dates: ticketed events (with from-prices and a Get tickets marker — Pro and above, or the Tickets product) and your custom What's on entries (quiz nights, live music — added from the Events page, on any plan), plus a See what's on link to your full What's-on listing.
• Gift cards — links your gift-card page when you're selling online, with a Check a gift card balance link beside it for customers who already have one.
• Join the waitlist — shown only while the waitlist is open right now (Complete, with Turn on the waitlist and Let customers join from their phone both on, inside your opening hours, before the waitlist's last-joining time, outside a break and not on a blocked date or time). It opens a short join sheet right on the page: first the party size, then the wait (and their place, when your waitlist shows them), then their details — their email first (with the same "Sign in with your email" offer as your other pages when your venue includes customer accounts), then their first name, last name and mobile. A device that signed in with a code in the last 30 days opens it with their details already filled in. A wait longer than your maximum says so, and every other refusal says its real reason. Anything the short form can't handle hands them to your full public waitlist page. While the waitlist is closed the button gives way to one quiet line saying when it opens ("The waitlist opens at 5:00pm.", "The waitlist has closed for today.").
• Loyalty — invites customers to join your scheme, showing your scheme's earn line — the one you wrote, or ours when you haven't (e.g. "Loyalty members earn a stamp with every visit.") — when your scheme is live and open to joiners. Signed-in customers land on their loyalty card in My account; brand-new customers get a proper join form (name and email — no booking history needed), which emails them a confirmation link and creates their account.
• My account — the customer sign-in to their account (on every plan, and with the Gift cards, Loyalty, paid Tickets and Order & Pay products); its line names only what your venue offers ("Your bookings, orders, loyalty card and details").
• Get our news — a sign-up card for your emails at the foot of the page, only if you switch it on (it's off until you do): switch on Show "Get our news" in the Your free venue page card on the Your website page. A customer types their email and presses Sign me up; they're emailed a link (from your venue's name), and they join your list only once they open it and press Yes, send me news — nobody is added from their address alone, and every email you send them has a way to stop. Their profile then says "Yes — signed up for your news on your venue page and confirmed from the email". The card shows only while you can send marketing emails (Pro and Complete, or a product that includes them) and your marketing isn't paused, and never while a published website shows at your page's address — your website has its own Show "Get our news" switch. Switching it off works on every plan.

When your venue isn't taking anything online at the moment — bookings, orders, the waitlist, tickets or gift cards all off, or the account paused — the page says so in one line ("{Venue} isn't taking bookings or orders online at the moment.") with your phone number, so it never looks broken.

Beside the buttons on a computer (under them on a phone) sits a Find us section with your venue details: your opening hours for the week ahead (today first — special days and closures you've added, and seasonal hours on plans that include them, are reflected automatically), your address (tappable — it opens Google Maps for directions) with a Show map button beneath it that shows a map of your location (the map loads only when a guest asks for it; tap the map for directions too), your phone number (tappable — it starts a call on phones), a link to your website, and your social links (Instagram, Facebook, Tripadvisor and Google, taken from the social links you've saved in Settings → Branding). The same details also have their own Find us page, and the block appears in the Help section of your customers' My account page too. Venues that haven't filled in opening hours simply don't show an hours list. Your reviews sit under it.

No hours are shown on days you're closed, a missing cover photo falls back to a tinted band in your accent colour, and without a logo the page simply shows your name — the page always looks complete. The same cover-photo-and-logo header also tops your public menu page and your customers' My account page, so your whole customer-facing world looks like one place.

Choosing your page's style

Your venue page (and your public menu and What's-on pages with it) comes in five styles, picked on the Your website page in your dashboard (under Your venue — the same page that offers the full website upgrade):

• Hearth — the warm classic, and the default: cream paper, serif headings and soft round cards.
• Atelier — the modern minimal: white paper, hairline rules and numbered rows.
• Ember — the bold photographic: a taller cover with your venue name across it and big display type.
• Linen — the calm modern: soft mist paper, rounded headings, your cover photo as a rounded card and big friendly tiles two across (it suits cafés, brunch spots, salons and barbers).
• Canvas — the photo-led: your cover photo fills the first screen, with your venue name on it (it suits venues with a great photo).

Each style has its own heading typeface, served from ResoFlow's own hosting (no font service). Switch on Tint the background with my colour for a soft wash of your brand colour behind the page — subtle on purpose, tuned to each style in light and dark, and every combination is checked so text stays easy to read. It uses your brand colour from Settings → Branding, so it stays off until you've set one. Your style reaches the picture people see when your links are shared, too — drawn in the same style, light or dark, with the same tint.

The same page carries a Site appearance switch (light or dark — light is the default; the dark twin keeps your brand colour readable), an Opening line field for a one-line description under your venue name ("Modern Scottish cooking by the harbour") — your venue's ONE opening line: the venue directory shows it too, and so does your website if you have one (with the website, you write it in the website editor's Home section instead), and an optional Established label ("Est. 2019"). Every style keeps every block your page shows — nothing disappears when you switch, only the clothes change. When a customer orders at a table from your menu, the order steps themselves (Your order, Pay and the confirmation) read in ResoFlow's plain type, in sentence case — the same as your booking, gift card, waitlist and collection and delivery pages — while the menu around them keeps your style.

The customer navigation bar

On phones, your customer pages (your venue page, menu, What's-on, gift cards, waitlist status and My account) share a bottom tab bar — Home · Menu · Order · Book · What's on (five at most; the Order tab appears whenever any way of ordering is on — at the table, collection or delivery — and opens the ordering chooser; the What's on tab appears when you have upcoming ticketed events or custom What's on entries) — so customers can hop between them like an app; on larger screens the same links sit in a slim bar at the top. Tabs only appear for features your venue offers. The customer's account lives on a person icon instead of a tab — and on phones that icon now travels with the customer: it sits in the sticky header of the menu, What's-on and Find us pages, and as a small round button in the top corner of the cover on your venue page and the booking, gift, waitlist and order pages (mirroring the Back button — on your venue page a slim bar with your name slides in at the top once the cover has scrolled away), always only when your venue offers customer accounts. On larger screens it sits once, at the right of the desktop bar. The icon fills in when the customer has a remembered sign-in, and your venue page keeps its My account row too. The booking and waitlist join screens keep their full-screen focus (their own action buttons live at the bottom edge), and the Back button on every customer page leads to your own website when you've set one in Settings → Venue profile — otherwise to your venue page. If your ResoFlow page IS your main online home, switch on Use my ResoFlow page as my homepage (Settings → Venue profile → Your public pages, just under Your website address): Back buttons then lead to your venue page even with a website set.

Searchability and branding

Your venue page follows your existing search-engine setting — if your booking page is hidden from search engines, your venue page is too. Until you've added any opening hours (every day still closed, with no seasonal hours and no open special date coming up), your venue page, your Find us page and your booking page aren't offered to search engines either — they'd only say "Closed" — and they're offered again by themselves once you add your hours in Settings → Venue → Hours. If you have a published website, its pages (including its home page at this address) stay offered to search engines meanwhile; your Find us page and booking page still wait for your hours. The "Powered by ResoFlow" footer follows the same white-label rules as your other public pages.

Being found on Google

Google builds its picture of your venue from two places — your Google Business Profile and your pages themselves. Three small things make both agree:

• Point your Google Business Profile at your link. In your Business Profile (you edit that on Google, not in ResoFlow), set the website field to your ResoFlow venue page — or to your own domain once it is live — and, where Google offers a reservations link for restaurants, use your booking page link. Your venue page, booking page and menu already tell Google what they are, so the link is all it needs.
• Fill in your cuisine and price range on Settings → Venue → Venue profile (the Cuisine box and the Price range pick, just under your address). Both go into your pages' structured data — the machine-readable facts search engines read — and print on the preview card when someone shares your link. Your address is placed on the map for Google the moment you save it.
• Keep your address and hours current. Your venue page, booking page and structured data all read the same address and weekly hours from Settings, so one edit keeps every surface — and Google — right.

None of this needs a plan upgrade, and none of it is required: leave a field blank and nothing is claimed.

Related: How do I share my online booking page? · How do customers see my menu? · What can customers do in the customer portal? · How do I sell gift cards online?