What is my venue hub page?

Every venue gets a free hub page at /venue/your-slug — one link with booking, menu, events, gift cards, waitlist, loyalty and customer accounts together.

Every venue on ResoFlow has a hub page — a free, mobile-friendly home page for customers at:

https://resoflow.co.uk/venue/your-venue-slug

It pulls your whole customer-facing world onto one screen: your cover photo and logo, your address and phone number, today's opening hours, and a big friendly button for everything you have switched on. It's the natural link to put on your Google Business Profile, Instagram bio and social posts — especially if you don't run a website of your own.

What appears on it

The hub only ever shows what your venue actually offers — a feature that's off (or not in your plan) simply isn't there. Customers never see anything locked or greyed out.

• Book a table — the main button, linking your public booking page. This is the one block that stays visible when you switch online bookings off: it becomes an honest "Bookings are currently closed — call us" card with your phone number, so the page never looks broken.
• Order & pay at your table — on venues with Order & Pay switched on (Complete, or the Order & Pay product). Normally an informational note ("At the venue? Scan the QR code on your table"); if you've enabled flexible table entry, it becomes a real Start an order button that asks the customer which table they're at.
• Menu — links your public menu (Pro and above, or the Order & Pay product — once you've added at least one dish).
• What's on — your next three upcoming events as mini-cards with dates and from-prices, plus a See all events link to your full What's-on listing (Pro and above, or the Tickets product — when you have upcoming published events).
• Gift cards — links your gift-card page when you're selling online.
• Join the waitlist — links your public waitlist page (Complete, with the self-service waitlist switched on).
• Loyalty — invites customers to join your scheme, showing your own earn line (e.g. "Earn 10 points per £1 when you dine"), when your scheme is live and open to joiners. Signed-in customers land on their loyalty card in My account; brand-new customers get a proper join form (name and email — no booking history needed), which emails them a confirmation link and creates their account.
• My account — the customer sign-in to their bookings, orders and details (Pro and above, or the Loyalty product).

Below the launcher buttons sits a Find us section with your venue details: your opening hours for the week ahead (today first — special days and closures you've added, and seasonal hours on plans that include them, are reflected automatically), your address (tappable — it opens Google Maps for directions) with a map of your location beneath it (tap the map for directions too), your phone number (tappable — it starts a call on phones), a link to your website, and your social links (Instagram, Facebook, Tripadvisor and Google, taken from the social links you've saved in Settings → Branding). The same block appears at the bottom of your customers' My account page. Venues that haven't filled in opening hours simply don't show an hours list.

No hours are shown on days you're closed, a missing cover photo falls back to a tinted band in your accent colour, and a missing logo shows your initial — the page always looks complete. The same cover-photo-and-logo header also tops your public menu page and your customers' My account page, so your whole customer-facing world looks like one place.

The customer navigation bar

On phones, your customer pages (the hub, menu, What's-on, gift cards, waitlist status and My account) share a bottom tab bar — Home · Menu · Book · What's on · Account (the What's on tab appears for venues with published events) — so customers can hop between them like an app; on larger screens the same links sit in a slim bar at the top. Tabs only appear for features your venue offers. The booking and waitlist join screens keep their full-screen focus (their own action buttons live at the bottom edge), and the Back button on every customer page leads to your own website when you've set one in Settings → Restaurant profile — otherwise to your hub. If your ResoFlow page IS your main online home, switch on Use my ResoFlow page as my homepage (Settings → Restaurant profile, just under the Website URL field): Back buttons then lead to your hub even with a website set.

Searchability and branding

The hub follows your existing search-engine setting — if your booking page is hidden from search engines, the hub is too. The "Powered by ResoFlow" footer follows the same white-label rules as your other public pages.

Related: How do I share my online booking page? · How do customers see my menu? · What can customers do in the customer portal? · How do I sell gift cards online?