How do I give my manager or a colleague access?

Add them as a staff member with the right role — Manager, Admin or Host — and they sign in with their own PIN. There's no shared password to hand out.

Add them as a staff member — never share your own sign-in. Click Staff in the sidebar, then Add staff member, fill in their name (and their email, so ResoFlow can send the welcome email), and pick their role: Manager to run day-to-day service, Admin for nearly everything you can do except Plan & Billing, or Host for the front of house. The welcome email gives them a link to choose their own PIN. The full steps are in How do I add a staff member?, and what each role can and can't do is in What can each role do?.

They sign in by opening your venue's staff portal link on a paired device, tapping their name and typing their PIN — see How do staff sign in with a PIN?. Some jobs, such as downloads and exports or changing staff and roles, always need an owner's or admin's own email sign-in. The Owner role can't be given to anyone else here: a change of owner is handled by ResoFlow support.

Your plan sets how many staff logins you can have — see How do I add a staff member?.

Related: How do I add a staff member? · What can each role do? · How do staff sign in with a PIN?