How do staff set their own theme and notification preferences?

Each staff member personalises their theme, clock, contact details, notifications and sessions from My profile in the portal.

Every staff member has a My profile page in the staff portal where they set their own look, sounds and contact details — without affecting anyone else on the same device.

Change PIN also lives on this page — see the PIN guide for details. And if the whole page is disabled behind an amber "Your PIN has expired" banner, set a new PIN first; everything unlocks straight after.

Related: How do I reset or change PINs? · What do staff see in the portal (vs my dashboard)?