You don't need a booking system to use ResoFlow

Gift cards, loyalty, tickets and Order & Pay now work completely on their own — for florists, gyms, barbers, bakeries, theatres and anyone else. No booking platform attached, no restaurant required, from £25 a month. Here's what each one does and what it costs.

ResoFlow was built for restaurants, and the booking platform still is. But four of the things we built for restaurants turned out not to be about restaurants at all.

A florist sells gift cards. A gym runs a loyalty scheme. A theatre sells tickets. A bakery takes orders and payments. None of them need a floor plan, a covers count, or a table-turning report — and until now, buying the one piece they wanted meant buying a booking system around it.

That's changed. Gift cards, Loyalty, Tickets and Order & Pay each work completely on their own. No venue plan, no booking platform attached, and nothing in the product that assumes you have tables.

The four standalone ResoFlow products and who they suit. Gift cards, £25 a month — for florists, salons, shops and anyone whose customers buy for someone else. Loyalty, £25 a month — for coffee shops, gyms, barbers and anyone with regulars. Tickets, free to start — for theatres, clubs, workshops and one-off nights. Order and Pay, £29 a month — for bakeries, cafés, food trucks and anywhere people order at a counter or a table.

Gift cards — £25 a month

Sell gift cards online and at your counter. The buyer picks an amount and a design, writes a message and chooses when it lands — same day, or on the morning of a birthday six weeks away. It arrives as a real card that lives in Apple and Google Wallet with a live balance on it, so it never gets lost in an inbox.

You get your own public gift-card page to link from your website, your Instagram bio, or a QR code by the counter. Redemption is partial by default — spend £30 of a £50 card and the £20 stays on it, which is how a gift card should behave and how a paper voucher never does.

This is the one with the most obvious fit outside hospitality. Florists, salons, bookshops, garden centres, photographers, tattoo studios — anyone whose customers regularly buy for somebody else.

Also billed annually at £250 a year, which is two months free.

Loyalty — £25 a month

Points or stamps that your customers earn as they spend, with rewards you set and birthday perks if you want them. The loyalty card lives in their phone wallet and updates itself — no app to install, no paper card to lose, no "have you got your stamps with you?"

Your members get a proper account page where they can see their balance and what they're working towards, and you get a customer list that's yours: exportable, deletable on request, no marketplace sitting in between.

Coffee shops, gyms, barbers, bakeries, pet groomers, car washes — anywhere the same faces come back and you'd like them to come back slightly more often.

Also billed annually at £250 a year, which is two months free.

Tickets — free to start

Sell tickets to your own events, with tiered pricing (early bird, standard, on the door), capacity per tier, and QR check-in at the door from a phone. Buyers pay up front through Stripe, get their ticket immediately, and you scan them in on the night.

It's free to start: you can publish one event a month at no monthly cost at all. If you run more than that, unlimited events is £25 a month.

Theatres, comedy clubs, supper clubs, workshops, craft fairs, quiz nights, gigs, classes — anything with a date, a door and a limited number of places.

Unlimited events also billed annually at £250 a year, which is two months free.

Order & Pay — £29 a month

Customers scan a QR code, browse your menu on their own phone, order and pay — by card, Apple Pay or Google Pay. Orders ring through to a live board for whoever's making them, and you refund in the app if something goes wrong, with no chasing anybody.

Bakeries, cafés, food trucks, taprooms, delis, ice cream shops — anywhere people order at a counter or a table and you'd rather they didn't queue to do it.

Also billed annually at £290 a year, which is two months free. Collection and delivery management — Order & Pay Pro — is coming, and isn't on sale until it's built.

The money is yours

This is the part worth reading twice, because it's where most platforms in this space work differently.

Where the money goes. A customer pays by card. The payment goes into the business's own Stripe account, where the business is the merchant of record. ResoFlow takes a small platform fee on tickets and orders, and none at all on gift cards. Stripe charges its own processing fee separately. Payouts land in the business's bank account on Stripe's normal schedule.

Payments go into your own Stripe account. You're the merchant of record, the money never sits with us, and payouts land in your bank on Stripe's normal schedule — not when we get round to it.

ResoFlow's own cut is small and stated plainly rather than buried. As at August 2026: nothing at all on gift cards, a fixed 15p per order on Order & Pay, and 2.9% + 50p per paid ticket — and on tickets you can choose whether that sits on your price or on the buyer's. Stripe charges its own card-processing fee on top, as it would with any payment provider; that one goes to Stripe, not to us. Current rates for every fee are shown in your own dashboard under Settings → Payments, which is the version that can't go stale.

There are no per-customer, per-booking or per-sale commissions on the subscription itself. You pay the same in December as you do in February.

Use one, or stack them

Each product stands completely alone — you can buy Loyalty and nothing else, forever, and nothing in the product will nag you about tables.

But they do join up if you have more than one. If you run Loyalty and Order & Pay, members earn points on the orders they place. If you run Gift cards and Order & Pay, a gift card can pay at the ordering checkout. Nothing in one product depends on another; they just get better together, and you only ever pay for what you've actually got.

What you get either way

Whichever you pick, you get a public page of your own — hosted, mobile-first, in your colours and with your logo, at an address you can put on a poster. You get an embeddable widget for each product you own, so the same thing can sit inside your existing website with one line of code. You get a dashboard, a customer list that's yours to export or delete, and emails to your customers carrying your logo and your brand colour rather than a generic template.

Billing is monthly, one subscription and one bill however many products you run, and you can cancel whenever you like.

Where this leaves the booking platform

Unchanged, and still the main event. If you run a restaurant, café or bar, the venue plans are what you want: bookings, floor plans, walk-ins, waitlists, deposits and no-show protection, with plans from free to £129 a month. The Complete plan at £129 includes all four products above alongside the full booking platform, so you're never paying twice for something you already have.

Full booking systems for other kinds of business — salons and barbers, activity venues and attractions, shops and retail — are being built. When you sign up you can tell us what you run, and if we don't have a complete package for your type of business yet, you can start with any of the products today and add the package when it launches.

Getting started

Head to standalone product pricing, pick the one you want, and set it up. At sign-up there's a Something else option for the business type — it exists precisely because "florist" isn't on a restaurant software company's usual dropdown, and we'd rather ask than assume.

If you'd rather someone else did the setting up: setup is £199 and currently free, and it covers whichever products you choose — configured, live, and with your existing customer list imported where you have one. Free setup has the detail, or email [email protected] and tell us what you run.