Bookings & tables0% commission on table bookings
Online bookings land straight on a live list, timeline and floor plan your whole team shares — the laptop in the office, the tablet at the door and the phone in your pocket. No commission on table bookings, on any plan.
01One evening at The Bistro
Scroll through Friday at 18:25. The same bookings sit on every view and update for everyone on shift, the moment anything changes.
The list · 18:25
Every booking in time order, with tabs for what needs attention, what has no table yet and who is on the waitlist. Print the day sheet on any plan: a paper copy for the host stand, just in case.
The floor plan
Every table is coloured by what is happening at it now. Tap a free table for a new walk-in, block one for the evening, or tap several to seat a big party across them.
The timeline
A party of two books for 21:00 from your website. It reaches every screen at once and, if you like, waits as pending until someone taps Approve. A locked phone shows first name, initial, party size and time — nothing more.
Any time
Drag a booking to a new time or table, pull an edge to change how long it lasts, or tap an empty space to add one. Availability — with any cleaning time you’ve set — is checked as you drop.
The waitlist
A table frees up and the next suitable party is matched to it: Sinclair, party of 2, gets Table 5 for 19:45, and a message to say it’s ready — with 15 minutes to arrive. Your team can promote someone by hand too.
02During service
Find a table for the party at the door, see the floor later tonight, and keep every guest in the loop when the night changes.
On the timeline and the floor plan: the tables and pairs free for the party in front of you, and how long each stays free — then Seat walk-in, or Book it for later.
Every planSlide the floor plan to any time today to see what’s free then — Live brings it back to now. Join tables for a big party right on the floor: tap them, then Done.
Every planGuests tell you from their booking page — 10, 15 or 20+ minutes. The booking shows “Running late · 15m”, and the table’s hold moves with them.
Every planWhile you’re open, Home shows what Needs you — late guests, bookings without a table, tables running over — and The next 90 minutes. Before service, what to sort and Tonight at a glance.
Every planBig tables, allergies and dietary needs, birthdays and occasions, and what’s paid ahead — plus VIPs on Pro and Complete — for lunch or tonight, on screen or printed for the team.
Every planA burst pipe or a private hire? Cancel a day’s bookings in one go — each guest gets your message by email (and by text if you choose), and any booking payments are refunded in full, because you closed, not them.
Every planType “new booking for 4 at 7pm” and the search offers “New booking for 4 at 19:00 tonight” — New booking opens with it filled in. Or jump to any booking, customer, setting or guide.
Every plan03Every way in
Every booking lands in the same diary. Each link is tagged, so Analytics (from Plus) shows which one brings people in.
A free Tripadvisor listing can carry your booking link.
04Protect the night
Deposits and card guarantees are paid straight into your own Stripe account. ResoFlow takes no fee on deposits.
Per guest or per booking, tiered by party size if you like, only on the days and dates you choose — with your refund rules shown before anyone pays.
Plus and upA card is saved, nothing is taken. A fee per booking or per guest — only if your team marks a no-show and chooses to charge.
Plus and upPrepaid menus, champagne on arrival or a birthday cake — charged with the booking.
Pro and up05The details
All of it lives in one set of settings, and each setting says in a sentence what it does right now.
Each job uses Rezo credits, and its button shows how many before you start. Asking Rezo for help is always free. Your team checks everything Rezo writes or reads before it’s saved.
06The numbers
Online bookings are the only thing a plan counts. We email you at 80% and again at 100% of your allowance.
Prices per month; a year costs ten months’ price. Your booking page, the widget, walk-ins, allergies and occasions come with every plan.
Deposits carry no ResoFlow fee — Stripe’s standard card processing applies. Compare every plan
Full venue setup — worth £199. Free on every plan while ResoFlow is new. We set it up with you remotely, on a day that suits you.
How setup works07Works with
One customer record, one bill and one set of reports behind every product.
08Questions
The questions venues ask us most about this. There are more in the help centre.
More in the help centreNo. Table bookings carry 0% commission and no per-cover fee on every plan, including Free.
30 online bookings a month across 8 tables and one floor plan, your booking page, a free venue page, walk-ins and 100 emails a month — with no card needed. Bookings your team adds and walk-ins are never capped.
You get an email at 80% and at 100%. At the limit, new online bookings are politely declined until the allowance resets — customers are asked to call you — and bookings your team adds keep working.
Yes. Paste your ResoFlow booking link into your Google Business Profile and it becomes the booking link on your Search and Maps listing. It’s free on every plan.
With no-show protection on, a card was saved when they booked. If your team marks a no-show and chooses to charge, your fee — per booking or per guest — is taken after your safety delay: 3 hours unless you change it. Re-seat them in that time and nothing is charged.
Yes — import them from a spreadsheet on Plus and above, or with a paid Gift cards, Loyalty, Tickets or Order & Pay product. Our free venue setup can do it with you.
Free to start, no card needed. Add your tables and opening hours, and your booking page is ready to share.
