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Search 269 guides and quick answers, ask Rezo for an answer on the spot, or email us — all from one place.

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Email us[email protected] — your message lands directly with the founder.Write an emailMessage us on Instagram@resoflowUK — product updates, venue features and a message away.Open Instagram

Browse by topic

Every guide. Sorted.

269 guides and quick answers in 15 topics — pick one to see them all.

Getting started26 articlesSet up your account and find your way around the dashboard.Bookings & daily service21 articlesBookings, the timeline, floor plan, walk-ins and the waitlist.Venue setup22 articlesOpening hours, tables, booking rules and how customers can book.Payments, deposits & no-show protection22 articlesConnect Stripe, take deposits and protect against no-shows.Order & Pay9 articlesTable ordering, collection and delivery, the Orders screen, printers, receipts and tips.Gift cards6 articlesSell gift cards online and at the venue, redeem them and look after each card.Your online presence31 articlesYour booking page, widget, QR codes, menus and branding.Events & ticketing12 articlesCreate events, sell tickets and check customers in at the door.Customers & marketing19 articlesCustomer profiles, data requests and marketing campaigns.Promotions & loyalty16 articlesOffer codes, booking treats and your loyalty scheme with wallet cards.Staff & the staff portal22 articlesAdd staff, set roles and PINs, and run the staff portal.Notifications & messages15 articlesCustomer emails and SMS, staff alerts and the notification bell.Account, plans & billing28 articlesPlans, upgrades, invoices, credits and your own details.Data, privacy & security15 articlesTwo-step sign-in, sessions, imports, exports and data retention.Analytics, reports & activity5 articlesAnalytics, email reports and the activity log.

Popular guides

Where most people start.

  1. 01How do I take my first booking?Getting started
  2. 02How do I connect Stripe to take payments?Payments, deposits & no-show protection
  3. 03How do I take booking deposits?Payments, deposits & no-show protection
  4. 04How do I set my opening hours?Venue setup
  5. 05How do staff sign in with a PIN?Staff & the staff portal
  6. 06How do I take bookings from Google?Your online presence
  7. 07How do I set up gift cards?Gift cards
  8. 08How do I set up two-step sign-in?Data, privacy & security

Videos

Watch how it’s done.

Short videos, captions on. Each one sits at the top of its guide, with the same steps written out.

Good to know

Before you ask.

Live system statusCheck live statusSee for yourself how every part of the platform is running — no sign-in needed.status.resoflow.co.ukOpen the status page
Made a booking at a venue?ResoFlow is the booking system, not the venue. To change or cancel a booking, use the link in your confirmation email or contact the venue directly.For customersThe venue can always help
Stuck on “Checking your connection…”?On slow Wi-Fi the app waits with you and counts up while a slow link answers — the error card appears only when something has genuinely failed.A quick answerRead it

What happens next

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  1. Rezo answers straight away

    The built-in assistant knows the product inside out — most questions end right there, on the spot.

  2. Anything past it reaches the founder

    What Rezo can't answer lands directly with the founder.

  3. Leave the page whenever

    Replies land in your inbox with a link straight back to the conversation, so you never lose the thread.

Still stuck? Ask Rezo.

Get an answer on the spot — or email [email protected]. Messages land directly with the founder.