Simple pricing.
Nothing taken per booking.

Yes — upgrade or downgrade any time from your dashboard. Upgrades take effect immediately and are charged pro rata, so you only pay the difference for the rest of your current period. Downgrades take effect at the end of your current paid period, so you keep what you are paying for until then. Your data and settings stay intact across plan changes either way.

There is no automatic free trial. Instead, every paid plan comes with a 14-day money-back guarantee — if it is not right for you, get a full refund of your subscription payments from your first 14 days (one-off top-up credits do not qualify), no questions asked. Request the refund from your dashboard.

No — we never take a cut of your bookings. Plan limits apply to online bookings only; staff-created bookings and walk-ins are unlimited on every plan, including the Free plan.See what per-cover commission would cost at your numbers →

Yes. Gift cards, loyalty, tickets and Order & Pay each work completely on their own — for any business, with no booking plan required. You can combine them, add or remove any of them whenever you like, and add a full venue plan later if you want the complete platform.

SMS credit packs are available from Plus and up (where SMS is included) and with any paid ResoFlow product, and on the Free plan you can buy transactional email packs — every paid plan and paid product includes unlimited transactional emails, so there's nothing to top up there. Each pack is a one-off purchase that never expires — buy them as you go, with no commitment and no recurring charge. With marketing tools (Pro, Complete, or any paid product) you can also add marketing email packs. Extra storage is available on any paid plan or paid product at £2 per GB per month.

Yes — on Plus and above you can import your customer list and bookings from a CSV file, so your history comes with you. Staff-created bookings are unlimited on every plan, including the Free plan, so you can also add upcoming reservations by hand from day one.

Minutes, not weeks. Sign up, draw your floor plan, set your opening hours and share your booking link — the whole flow is self-serve, with a built-in dashboard tutorial and a searchable Help Centre whenever you want a guide. There is nothing to install: ResoFlow runs in the browser on the devices you already have.

Yes. Full venue setup — your booking page, floor plan, menus, staff logins and the rest, plus your existing bookings and customer list brought across — is normally a £199 one-off and is currently free on every plan. Email [email protected], arrange a transition day, and you are usually taking bookings the same day. See the Free venue setup page for how it works.

Your bookings live safely in the cloud and are backed up daily, and our status page is public, so you can always see how things are running. You can print a day sheet — the full list of the day's bookings — at the start of service, so if your venue's internet drops mid-shift you simply carry on from paper.

We warn you well before it happens — you get email alerts as you approach your monthly online-booking allowance. If you do reach it, new online bookings pause until your allowance resets or you upgrade: guests see a clear message asking them to contact you directly, and staff bookings and walk-ins are always unlimited, so you never lose the ability to take reservations yourself. Existing bookings are never touched. "Unlimited" allowances on the higher plans are subject to our Fair Usage Policy — see the Fair Usage section of our Terms for the details.

Yes. Cancel from your dashboard with one click. No fees, no awkward calls. You can export all your data on the way out.

We are growing — get in touch via the contact page if you run multiple venues and we will discuss what fits.