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For cafés

Regulars rewarded. No booking system needed.

Morning regulars, a queue at the counter and gift cards at Christmas — a loyalty card in their phone’s wallet, gift cards on your own page, and orders from the table or for collection. Each works on its own.

  • No app for members to download
  • Members join free
  • ResoFlow takes no fee from tips

A day at the café

Open to close, every regular counted.

What a café’s day looks like on ResoFlow.

  1. First thing

    A stamp card they can’t lose

    A stamp per visit, a reward when it fills. Rewards in your own words and a birthday gift once a year — the card lives in Apple or Google Wallet, with the new balance already showing.

  2. The morning rush

    Ordered ahead, ready to collect

    Customers order from your own pages — as soon as possible or for a time slot — and pay by card, or cash on collection if you switch it on. A “ready” email tells them when to come in.

  3. Lunchtime

    Order and pay at the table

    Customers scan the table’s code, order and pay on their phone — no app. Every order lands on one orders screen, and rings until someone starts preparing it.

  4. Behind the counter

    Gift cards, sold and spent

    Sell them on your own page or face to face. Spend part of one and the rest stays on the card, in their wallet with its live balance.

  5. Weekends

    Brunch bookings, if you want them

    Your own booking page, with walk-ins and a table suggested — and nothing above needs it.

And what it costs

Every feature above, and its plan.

The booking system is free to start. Each feature is on the plan shown — and some come with a product you can buy on its own.

Compare the plans
A loyalty scheme with wallet cards
Pro and upor £25 per month on its own
Collection and delivery
Completeor Order & Pay — table, collection and delivery, £39 per month
Order & Pay at the table
Completeor Order & Pay — at the table, £29 per month
Menus online and table QR codes
Pro and upor with Order & Pay
Gift cards
Pro and upor £25 per month on its own
Walk-ins
Every plan

However you serve

Your counter. Your money.

  1. £0ResoFlow fee on any gift card sale
  2. No appfor members to download — and joining your scheme is free.
  3. Directcard payments go straight to your own Stripe account. ResoFlow never holds them.

Questions

Cafés, answered.

More in the help centre
Do we need a booking system?

No. Loyalty, gift cards and Order & Pay each work on their own, with no booking system attached, and the money goes to your own Stripe account. If you take bookings one day, the booking system is free to start.

How do customers collect stamps if they don’t book?

Your team scans the member’s card in the Scanner and taps Add a stamp — switch Require a real visit off and it doesn’t ask which booking the stamp is for. Paid table, collection and delivery orders earn by themselves.

Can we offer collection without delivery?

Yes. Collection and delivery each have their own switch, so you can run collection only. Delivery — by your own team, never couriers — can follow once collection is live.

Can customers pay for an order with a gift card?

Yes — switch it on and a gift card can pay towards an order, a booking deposit or event tickets.

What does it cost a café?

Loyalty is £25 per month on its own and Gift cards £25. Ordering is Order & Pay — at the table, £29 per month, or Order & Pay — table, collection and delivery, £39 — month to month, or a year for ten months’ price.

On top: 15p a paid table order, never on the customer’s bill; 50p + 1% of the food and drink on a collection order; no ResoFlow fee on a gift card sale; and ResoFlow takes no fee from tips. Stripe’s card processing applies to card payments.

Your regulars, coming back.

Start with the café kit — Order & Pay at the table, and loyalty — or build your own from any product.