How it all links
One customer. One year. One record.
Follow Sarah M. through a year at The Bistro. Every moment below is something ResoFlow does today — and each one feeds the next, on the same customer record.
- Bookings to birthdays
- One customer record
- Free to start
Sarah M.’s year
Moment by moment, on one record.
Scroll through the year. Each moment is something ResoFlow does today, and each one adds to the same customer record.
Fri 25 Sep · 18:00
Sarah M. taps “Book a table” in your Instagram bio.
The link is tagged, so your reports show the booking came from Instagram.
BookingsFri 25 Sep · 18:01
The confirmation arrives, in your colours.
With a link to change or cancel — and, from Plus, a reminder at the time you choose.
BookingsSat 26 Sep · 19:30
Seated. Your team already knows about the nut allergy.
It’s on the booking, and on the floor plan beside the table.
BookingsYour teamSat 26 Sep · 20:45
Another round, ordered and paid from the table.
It rings on the orders screen at the bar. 15p to you per paid order — never on the bill.
Order & PaySat 26 Sep · 22:00
The table is cleared — and a stamp lands.
Sarah M. is a member, so clearing the table earns the visit by itself, and the card in her phone’s wallet updates.
LoyaltySun 27 Sep · 09:00
A welcome email says thanks for the first visit.
Sarah M. ticked “keep me posted”, so it goes out on its own — once.
MarketingMarch
A £50 gift card, for Mother’s Day.
Scheduled to arrive on the day, with Apple and Google Wallet buttons.
Gift cardsApril
The gift card pays for a Sunday roast, for collection.
Part of the card pays for the order; the rest stays on the balance.
Gift cardsOrder & PayJune
Two tickets to the cellar wine tasting.
At the door the Scanner turns green — “2 of 2 in” — and the check-in counts as a loyalty visit.
TicketsLoyaltySeptember
A birthday email lands ahead of the day, with a treat.
So the birthday dinner is booked with you — and the year starts again.
MarketingLoyalty1st of every month
Every payment above is in the monthly pack.
Sales by channel, fees, refunds, VAT and tips — ready for your accountant.
Reports
Sarah M. and The Bistro are made up for this page. Marketing only reaches people who opted in.
Pick any two
How any two products hand each other work.
Pick two. If they pass something straight to each other, it says what — and they always share one customer list, one monthly pack and one bill.
Bookings + Loyalty
When a member’s table is cleared, the visit earns a stamp or points by itself — once a service day.
- Bookings
- Every plan
- Loyalty
- Pro and up, or £25 per month
What made it happen
One customer record. One bill. One set of reports.
- 1customer record — every booking, order, ticket and gift card lands on the same profile.
- 1bill — your plan and your products, together.
- 1monthly pack — sales by channel, fees, refunds, VAT and tips, for your accountant.
What each link needs
Run every moment from one plan — or start with one piece.
Some moments need a paid plan or product — the list above says which. Marketing only reaches people who opted in. See the prices
- Bookings
- Every plan
- Customer profiles
- Every plan
- Order & Pay
- Complete, or from £29 per month
- Loyalty
- Pro and up, or £25 per month
- Gift cards
- Pro and up, or £25 per month
- Tickets
- Pro and up, or free to start
- Marketing
- Pro and up
- Reports
- Plus and up
- Your website
- £15 per month, on any plan or none
Start the year tonight.
Free to start, no card needed. Switch the rest on when it earns its place.