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Order & PayAt the table · collection · delivery

Works on its own — no booking system needed

No waiting to order. No waiting to pay.

In a café, a pub, a bar or a takeaway as much as a restaurant, customers order and pay on their own phone — at your table, or ahead for collection or delivery by your own team. Every order lands on one orders screen, sorted by when it’s due, and the money goes straight to your Stripe account.

Start free — no card Try the live demo
  • No app to download
  • ResoFlow takes no fee from tips
  • Your drivers, your customers — no couriers
At the table
Collection & delivery

01How a customer orders

Scan, choose, pay. Or order ahead.

What your customer sees, from the table’s code to the kitchen — and the same few steps for collection and delivery.

  1. At the table

    Scan the table’s code

    No app to download. The menu opens for their table, with the allergens you’ve ticked written under each dish.

  2. Their way

    Choose how they like it

    Cooking, sides and extras on the dish itself, and a note for the kitchen if they need one.

  3. Allergies

    Asked about allergies, every time

    Before paying, every order asks whether anyone has a food allergy. A yes means ordering with your team — or, if you choose, a note that travels with the order to the kitchen.

  4. Pay

    Pay on their phone, tip if they like

    By card, Apple Pay or Google Pay, straight into your Stripe account. The order rings in the kitchen the moment it’s paid.

  5. Or order ahead

    Collection or delivery, at a time they pick

    They choose how and when, pay, and their order page says when it’s on its way. Your own team delivers — never a courier.

02Ways to order

At the table, for collection, for delivery — each with its own switch.

Run table ordering only, add collection, or run all three: one menu, one orders screen, one set of refunds and reports.

At the table

  1. Scan the table’s codeNo app to download — the order opens for that table.
  2. Browse your live menuThe allergens you’ve ticked, under each dish. Dishes outside their serving times can be read, not ordered.
  3. Pay on their phoneNo tip, 5%, 10%, 15% or their own amount — ResoFlow takes no fee from it.
  4. It rings in the kitchenUntil someone taps Start preparing.
Order & Pay — at the table — £29/month15p per paid orderIncluded in Complete

Collection

  1. Order from your pagesThe Order button on your website and venue page offers collection beside anything else you run.
  2. Pick a timeAs soon as possible, or a time slot. Full slots show as full; order-ahead reaches up to five days.
  3. Pay by card — or cashCard through your Stripe account, or cash on collection if you switch it on.
  4. “Ready to collect”A live order page, a “ready” email and an optional text.
Order & Pay — table, collection and delivery — £39/month50p + 1% per orderIncluded in Complete

Delivery

  1. Address firstChecked against your delivery area by driving distance before anyone fills a basket.
  2. The fee up frontDistance bands you set, free delivery over a spend you choose, and a minimum order.
  3. Your own team deliversResoFlow never uses couriers — the drivers and the customers stay yours.
  4. “Out for delivery”One tap on the orders screen, and their order page updates live.
Order & Pay — table, collection and delivery — £39/month50p + 1% per orderIncluded in Complete

03The kitchen side

One orders screen. Three ways to show it.

Each device picks its own layout — a counter tablet, a touchscreen at the pass, a TV on the kitchen wall — all showing the same orders, live.

  1. Counter

    One button moves each order on

    New, Making and Ready side by side. Start preparing, then Ready to collect — the button always knows the next step for that order.

  2. Pass

    Tick each dish as it’s plated

    Come in, Being made and Ready as columns on a touchscreen. Tick off each item, and the order moves to Ready when the last one’s done.

  3. Wall

    The pass on a TV — no hands needed

    Big type for across the kitchen, your name and the time at the top, dark or light. New orders stand out, and nobody has to touch it.

04The details

Everything a busy kitchen needs — already built in.

Kitchen and bar, apartSplit orders by station — each screen sees and rings for only its own items.
Kitchen dockets on a printerPair a Star CloudPRNT printer and paid orders print as kitchen dockets on their own, with every screen off. Orders for later print when it’s time to start cooking.
Refunds without the Stripe dashboardReject and refund, or refund one item of two, behind a manager’s PIN. The customer is emailed exactly what came back.
No fee from tipsResoFlow takes no fee from a tip — including one added in the 24 hours after a collection or delivery order arrives. Stripe’s card processing is on the whole payment.
Pause in one tapPause new orders — everything, or one channel — for a breather. Orders already placed are untouched.
Phone orders too“Take an order” puts a collection or delivery order through over the phone — paid with a payment link, in cash, or by card at the venue.Order & Pay — table, collection and delivery
Your menu from a photoRezo reads it from photos, a PDF or a web page, and you check every dish before anything is saved.
Allergens under each dishTick each dish’s allergens once and they’re written under it on your menu. Before paying, every order asks about allergies — a yes means ordering with your team, or a note to the kitchen if you choose.
Age checks for alcoholCustomers confirm they’re 18 or over, and the card carries a “check ID” badge for your team.
Rezo can help here
  • Writesa dish description from a few words — every word stays yours to change.
  • Readsa supplier’s price list into your dish prices, and an allergen sheet into each dish’s allergens — always checked by your team.

Each job uses Rezo credits, and its button shows how many before you start. Asking Rezo for help is always free. Your team checks everything Rezo writes or reads before it’s saved.

05The numbers

Buy it on its own — or get all of it in Complete.

Take Order & Pay on its own, with or without a booking plan. A year is ten months’ price.

15pper paid table order — never added to the customer’s bill
50p + 1%per collection or delivery order
0pResoFlow fee on a tip
Yoursmoney goes straight to your own Stripe account
Order & Pay — at the tableOrdering at the table, the orders screen, printing, set menus and deals.£29/monthStart with Order & Pay only
Order & Pay — table, collection and deliveryEverything at the table, plus collection and delivery by your own team.£39/month
Complete planAll three channels with the whole booking system.£129/monthSee Complete

What an order leaves you

 

Your customer pays
£30.00
ResoFlow’s fee50p + 1% of the food and drink
−£0.80
Stripe’s card fee (estimate)1.5% + 20p on a UK card, charged by Stripe
−£0.65
You keep
£28.55

Stripe’s fee is Stripe’s own standard rate for a UK card, from stripe.com/gb/pricing (opens in a new tab) (read September 2026). Premium and overseas cards cost more.

On a £30.00 collection or delivery order, ResoFlow’s fee is £0.80 and Stripe’s fee is about £0.65, so you keep £28.55.

No fee on tips. For collection and delivery you can add the fee to the customer’s total instead.

Included with Order & Pay — at the table

  • Ordering and paying from the table
  • Your menu online
  • QR codes for your tables
  • Customer accounts — guests sign in to see what they have with you
  • Your customer list
  • Customer tags and groups, and merging duplicates
  • Exports to a spreadsheet
  • Email and text campaigns to customers who said yes
  • 250 marketing emails a month (up to 1,000 with more products)
  • Text messages to customers, from your text credits
  • Copies of customer emails to your team
  • Importing customers from a spreadsheet
  • Wall screens — up to 2 screen links and 4 TVs
  • Money reports and the monthly accounts pack
  • Order codes — money off or a free item, as many live as you like
  • Unlimited dishes on your menu (fair usage applies)
  • 250 MB of image storage
  • Tables and floor plans

Included with Order & Pay — table, collection and delivery

  • Ordering and paying from the table
  • Collection orders
  • Delivery orders, priced by distance
  • Your menu online
  • QR codes for your tables
  • Customer accounts — guests sign in to see what they have with you
  • Your customer list
  • Customer tags and groups, and merging duplicates
  • Exports to a spreadsheet
  • Email and text campaigns to customers who said yes
  • 250 marketing emails a month (up to 1,000 with more products)
  • Text messages to customers, from your text credits
  • Copies of customer emails to your team
  • Importing customers from a spreadsheet
  • Wall screens — up to 2 screen links and 4 TVs
  • Money reports and the monthly accounts pack
  • Order codes — money off or a free item, as many live as you like
  • Unlimited dishes on your menu (fair usage applies)
  • 250 MB of image storage
  • Tables and floor plans
  • Unlimited kitchen logins — the Orders screen only — and a Counter or Pass screen on every tablet you have.

06How it compares

Weigh it up, side by side.

Each rival’s own published prices, dated — and when theirs may suit you better.

Flipdish or ResoFlow Order & Pay?Both sides, dated — the sums worked out, and when Flipdish may suit you better.See the comparison

The delivery apps, from their own pages

On a £30 order of food and drink that your own team delivers.
WhoWhat they publishOn a £30 orderWhere it says so
ResoFlow Order & Pay — table, collection and delivery50p + 1% of the food and drink on each collection or delivery order, and £39 per month80pSee every price
Uber Eats30% of an order Uber delivers (33% on Uber One members’ orders), 13% of an order you deliver or that’s collected, and a £650 activation fee to start (lower if you opt out of some services) — all before VAT£3.90 + VATmerchants.ubereats.com — pricing (UK) (opens in a new tab)read on 12 October 2026
Just Eat14% of an order you deliver, 30% of an order Just Eat delivers, plus VAT£4.20 + VATjust-eat.co.uk — partner sign-up (opens in a new tab)read on 12 October 2026

Where a rival says its prices exclude VAT, so do we show them; ResoFlow currently charges no VAT.

Each app’s figures are its own, from its UK partner pages, read on the date shown. The apps are marketplaces with their own customers — if reaching new customers matters most, an app may suit you better.

08Questions

Order & Pay, answered.

The questions venues ask us most about this. There are more in the help centre.

More in the help centre
Still wondering?Rezo answers from the help centre in seconds — and passes you to a person when you need one.
Do customers need to download an app?

No. They scan a code or tap a link and order in their phone’s browser.

Do you provide drivers?

No — delivery is always your own team. ResoFlow never uses couriers, so your customers stay yours.

What does each order cost?

A flat 15p per paid table order, and 50p + 1% of the food and drink total per collection or delivery order. Tips and delivery charges are never included, and you can choose to add the collection and delivery fee to the customer’s total instead. Stripe’s card processing applies as with any card payment.

Can I take cash?

Yes, for collection and delivery — switch it on per channel. The screen shows “Unpaid — cash to take” with the exact amount until it’s handed over. On cash orders the order fee is added up and billed monthly.

What do I need before I can switch it on?

Stripe connected, so the money reaches your account, and somewhere for orders to ring — a paired device or a signed-in screen. The settings page shows a checklist of exactly what’s missing.

Can I use it without the booking system?

Yes. Order & Pay works on its own, for any business, with or without a booking plan.

Start taking orders your way.

At the table from £29 per month, collection and delivery from £39 — or every channel in Complete.

Start free — no card Try the live demo