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Ticketed events

Sell out
the big nights.

Tickets for DJ nights, tastings, takeover nights and festive dinners — seated, standing or a mix, built from your floor plan. Guests pay upfront through Stripe, straight into your venue's own account, and get a QR ticket with Apple and Google Wallet passes. Your team checks them in with one scan at the door.

Free to start — one event a monthPro & Complete · or £25/month for unlimited
Friday · Cellar wine tastingOn sale
Your ticket
General admissionMarsh · party of 4×4
Checked in · 19:42

Present at entry

Add to Apple Wallet
Early bird · £28Sold out
General admission · £347 left
Chef's table · £65Sold out
113 of 120 tickets soldSelling fast

2.9% + 50p per paid ticket · nothing on comps

Paid upfront · StripeApple & Google Wallet
£0 to start — one event a month, free
2.9% + 50p per paid ticket, and nothing on comps
£25 a month for unlimited events
How it works

From on-sale
to sold out.

A ticketed night is a different animal from a table booking: the money comes in first, the capacity is finite, and the door has to move. All four parts are built in.

Step 1

Build the event and its tiers

Name the night, set the tiers and what each one costs, cap the capacity. Seated, standing or a mix — a seated event is built from the floor plan you already have.

Step 2

Guests pay upfront

Card, Apple Pay or Google Pay through Stripe. The money goes into your own Stripe account — ResoFlow never holds it — so a sold night is money in the bank, not a promise.

Step 3

Your terms, agreed and frozen

The refund terms you set are agreed at purchase and kept with the ticket, so there is no argument three weeks later about what was on the page at the time.

Step 4

The ticket arrives by email

A QR ticket they can keep in Apple or Google Wallet. No printing, no collecting, nothing to post — and nothing for you to chase on the night.

Tiers & capacity

Tiers you write,
capacity you cap.

Price the early birds differently from the walk-ups. Put six seats at the chef's table and let them go first. When a tier is gone, it is gone — the page says so.

Early birdSold out
£28/ticket

The first forty. Priced to fill the room before you have spent a penny on promoting it.

  • 40 of 40 gone
  • Standing · main floor
ClosedSold out
Chef's tableSold out
£65/ticket

Seated, at the pass, with the kitchen talking you through every pour.

  • 6 of 6 gone
  • Seated · built from your floor plan
ClosedSold out

Guests buy tickets, not numbered seats — there is no seat picker. For a seated night you set how many seats a tier holds and your team places the party on arrival, the same way you place a booking.

Door · Friday, cellar wine tastingLive
Ticket code TKT-7Q2MChecked in
4×General admissionMarsh · £136.00 paid
Whole party19:42
19:42Marsh, party of 4General admissionChecked in
19:38Okafor, party of 2Chef's tableChecked in
—Dunlop, party of 2Bought at the doorDoor sale
—Reid, party of 2Comp · pressComplimentary
113Sold
96Checked in
4Comps
Refunded tickets never scan validUndo a mistaken scan
On the night

The door runs
off one screen.

Whoever is on the door has the whole night in front of them — the list, the scanner and a way to sell to the two people who turned up hopeful.

One scanChecks a whole party in
Per-guest ticketsIf you prefer
Cancelled or refunded ticketNever scans valid
Scanned the wrong oneUndo it
Turned up without a ticketSell at the door

Door sales work two ways: show a payment QR the guest scans on their own phone — card, Apple Pay or Google Pay — or record a cash or card-machine sale so the door list still adds up at the end of the night. Comps go on the same list, marked as comps.

Not a bolt-on

One night,
the whole toolkit.

An event is not a separate little product bolted on the side. It uses the gift cards, the venue page and the guest self-service you already have.

Gift cards at checkout

A gift card pays for tickets like it pays for anything else, and whatever is left stays on the card. The Christmas present that becomes the February tasting.

With gift cards

Your what's-on page

Every venue gets one, and your venue hub shows the next few nights. One link for the Instagram bio that is always current, because it is the same data as the dashboard.

Every venue

Guests sort themselves out

Self-service cancellation with a refund cut-off you control — and a ticket that has already been scanned can never self-cancel. Fewer emails, fewer arguments.

Your cut-off
The money

The fee,
in one line.

Ticket money goes to your own Stripe account. This is the only fee, and it is the same on every plan.

2.9%+ 50p a ticket£0on comps
Platform fee2.9% + 50p per paid ticket
Who pays it by defaultYour venue absorbs it
Or pass it to the guestShown before they pay
Free and complimentary ticketsNo fee at all
Where the money landsYour own Stripe account
Card processingStripe's standard rate
RefundsManage in the app

If your event needs to be cancelled

Cancel the event to start refunds for its paid tickets, then follow progress in the app. Keep track of completed refunds and anything that needs a further check, with each ticket’s payment history available to your team.

Two ways in

On a plan,
or on its own.

Events come with the Pro and Complete plans, and Tickets is also a product you can buy by itself — with a free tier that publishes one event a calendar month, on any plan or none.

Pro plan
£79/month

The full front-of-house, with events in it.

  • 10 events a calendar month
  • Tiered pricing, capacity and comps
  • Gift cards, loyalty & marketing too
  • Unlimited online bookings · 100 tables
  • 2 GB image storage
Complete plan
£129/month

For a venue with something on most weeks.

  • Unlimited events
  • Everything in Pro
  • Order & Pay, waitlist, white-label
  • Unlimited bookings · 250 tables
  • 5 GB image storage

The free tier is deliberately lean

It carries events and ticketing and nothing else — no marketing tools, no SMS. That is on purpose: it exists so a venue can run its first ticketed night without paying anything at all.

Good to know

How a ticketed night works.

Three things to have in hand as you plan your first one.

01

You will need a Stripe account

Guests pay your Stripe account directly, so you need one — you are the merchant, and card processing is at Stripe's standard rate. Setting one up is part of the free venue setup if you would rather not do it alone.

02

There is no seat picker

Guests buy tickets, not numbered seats. For a seated night you cap the tier and your team places the party on arrival. If your event genuinely needs row H seat 14, this is not the tool for it.

03

Tickets are digital

There is no printed stock and nothing is posted. A ticket is an email, a QR code and a wallet pass — which is what nearly everyone wants, but not everyone.

Questions

The ones venues
actually ask.

What does a ticket cost me?

2.9% + 50p per paid ticket. Your venue absorbs it by default, or you can pass it to the guest — in which case it is shown clearly before they pay. Free and complimentary tickets carry no fee at all. Stripe's standard card processing rate applies to you as the merchant, as on any card payment you take.

Can I really run an event for nothing?

Yes. The Tickets product is free to start and publishes one event a calendar month with no subscription at all — on any plan, or with no booking plan. Unlimited events are £25/month. You still pay the per-ticket fee on paid tickets.

What happens if I have to cancel the night?

Cancelling an event starts the refund process for its paid tickets. Follow progress in the app, with any refunds that need attention kept visible for staff review. Some payment failures need further checks with Stripe.

Can we sell on the door?

Yes. From the Scanner you can show a payment QR the guest scans on their own phone — card, Apple Pay or Google Pay — or record a cash or card-machine sale so the door list still adds up. Comps sit on the same list, marked as comps.

Can a guest cancel their own ticket?

If you allow it. You set the refund cut-off, and the terms in force at purchase are frozen with the ticket. A ticket that has already been scanned at the door can never self-cancel.

Give them a night
to book twice.

Start free and explore events end to end — build your first event whenever your plan carries it.

Or on its own — free to start, £25/month for unlimited events.

No credit card required · Free plan available · 14-day money-back guarantee on paid plans