Considering ResDiary? See both sides.
ResDiary is a long-established, commission-free booking system — and so is ResoFlow. The differences worth knowing: ResoFlow's prices are published, there's a free plan you can start on today, and gift cards, events, loyalty and promotions are part of your plan rather than monthly add-ons — with gift cards, tickets and loyalty also available on their own. Here's an honest comparison — including when ResDiary might suit you better.
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| ResoFlow | ResDiary | |
|---|---|---|
| Plan prices on the website | Published — free, £39, £79 and £129 a month | Not published — quote on request (approx. £109–£315 a month*) |
| Free plan | Yes — Free, free forever | None advertised |
| Per-cover booking commission | None | None |
| Gift cards | In your plan on Pro and above — or on their own at £25/month | Gift Vouchers listed as a £35/month add-on |
| Ticketed events | In your plan on Pro and above — or on their own (free to start; £25/month for unlimited) | Event Manager listed as a £35/month add-on |
| Getting started | Self-serve — create your venue free, no demo call | Book a demo |
*ResDiary doesn't publish its plan prices. The approximate range is as reported by third-party software directories, checked July 2026: its four tiers are listed at roughly £109 (up to 150 bookings a month), £139 (up to 450), £209 (up to 1,000) and £315 (unlimited). These are estimates, not ResDiary's own published prices — always confirm directly. Other ResDiary details from ResDiary's public website (resdiary.com), checked July 2026 — its pricing page also notes a 1% surcharge for processing deposits and payments and 3% for gift vouchers, plus Stripe fees. Features and pricing change; always confirm current terms with ResDiary directly. On the ResoFlow side: you keep 100% of your deposits and there's no platform fee on gift card sales — your venue keeps 100% of the face value; a fee of 2.9% + 50p applies per paid event ticket (your venue absorbs it by default). ResoFlow is not affiliated with ResDiary or the Access Group.
Published pricing, and more in the plan.
Prices you can see before you talk to anyone
Every ResoFlow plan is published — free, £39, £79 and £129 a month — so you can compare before you commit. No quote process, no demo gate: start on the free plan, upgrade when you're ready, and every paid plan has a 14-day money-back guarantee.
More of the toolkit in your plan
Gift cards, ticketed events, money-off promotions and a loyalty programme are part of your plan on Pro and above — not £35-a-month add-ons. Prefer just one piece? Gift cards, tickets and loyalty are also available on their own, from £25/month. (ResoFlow's own optional extras are honest and small: credit top-ups for SMS and email, and extra image storage.)
Your guest data stays yours
Bring your ResDiary guest list with you via CSV import, and export everything back out whenever you like. Guest profiles, visit history, allergies and preferences live in your own dashboard — hosted in the EU, covered by UK GDPR, and never sold or shared.
Order & Pay at the table — in the Complete plan, or on its own
Guests scan their table's QR code to browse your menu, then order and pay from their phone. It's part of the Complete plan (£129/month) — or available on its own at £29/month — and there's a flat 15p platform fee per paid Order & Pay table order, deducted from your payout — never added to the customer's bill, and tips are never touched. ResDiary lists Order & Pay as a £35/month add-on (as at July 2026).
When ResDiary might suit you better.
You need EPoS or PMS integrations
ResDiary advertises more than 70 certified EPoS and PMS integrations. ResoFlow doesn't offer those integrations today — bookings, payments and reports live in ResoFlow itself.
You want Reserve with Google
ResDiary venues can take bookings directly from Google Search and Maps through Reserve with Google. ResoFlow doesn't offer that — instead it walks you through pointing your Google Business Profile's booking link at your ResoFlow page.
You want marketplace exposure
ResDiary is part of the Access Group and can list venues on its DesignMyNight marketplace to reach diners who don't know you yet. ResoFlow has no diner marketplace — guests book through your own website, links and profiles.
You want 24/7 support and unlimited users
ResDiary advertises 24/7 support and unlimited users on every plan. ResoFlow's staff seats are capped per plan — unlimited on Complete.
If those are your priorities, ResDiary may genuinely be the better fit — we'd rather you choose the right tool. If published pricing, a free start and more of the toolkit in your plan matter more, read on.
Move from ResDiary in three steps.
- 1
Export your data from ResDiary
Your guest list is your data. Export your customer database and booking history from ResDiary as CSV files — or ask their support team for an export if you can't find one in your reports.
- 2
Import it into ResoFlow
Open Settings → Data import in your ResoFlow dashboard and upload each CSV. The wizard matches your columns to ResoFlow fields, shows a preview before anything is written, and imports up to 500 rows per file. Customers with a matching email are merged, never duplicated — and if you run a loyalty scheme, the customer import can bring members' points balances across.
- 3
Share your new booking link
Your public booking page is live the moment setup is complete. Put the link on your website, social profiles and Google Business Profile — or embed the booking widget directly on your site — and new bookings land in your dashboard in real time.
CSV import is included on Plus (£39/month) and above, and with any paid ResoFlow product. Full walkthrough in our data import guide.