Switch from ResDiary
ResDiary, or ResoFlow? Both sides, sourced.
ResDiary and ResoFlow both offer commission-free table bookings. The differences are elsewhere: ResDiary's plan prices are quote-on-request with the toolkit sold as £10–£35/month add-ons; ResoFlow publishes every price, free to £129/month, with gift cards, events, promotions and loyalty in the plan. Here's a comparison — including when ResDiary might suit you better.
- 0%commission — on both systems
- £0free plan — no card required
- In plangift cards, events & loyalty from Pro
Sources reviewed 12 October 2026Sourced from resdiary.com
Side by side
The same six questions, asked of both.
Everything about ResDiary comes from its own published pages, with the date we checked.
| Compared | ResoFlow | ResDiary |
|---|---|---|
| Plan prices on the website | Published — free, £39, £79 and £129 per month | Request a current base-plan quote |
| Free plan | Yes — Free, with no time limit | None advertised |
| Per-cover booking commission | None | None |
| Gift cards | In your plan on Pro and above — or on their own at £25/month | Gift Vouchers listed as a £35/month add-on |
| Ticketed events | In your plan on Pro and above — or on their own (free to start; £25/month for up to 500 events a month) | Event Manager listed as a £35/month add-on |
| Getting started | Self-serve — create your venue free, no demo call | Book a demo |
Where a rival says its prices exclude VAT, so do we show them; ResoFlow currently charges no VAT.
Official source: ResDiary pricing and add-ons ↗. Reviewed 12 October 2026. Compare the same features, billing period and tax basis; confirm current terms before switching.
The add-on maths
The tools you need. The total you pay.
ResDiary prices selected tools as add-ons to its base plan. Compare its published add-on prices with what ResoFlow Complete includes, allowing for the features, fees and tax basis of your own quote.
ResDiary — published add-ons, unpublished base
- Base plan (Connect, Express, Pro or Ultimate)
- Quote on request
- Gift Vouchers add-on
- £35/month
- Event Manager add-on
- £35/month
- Gift Vouchers + Event Manager (our sum: £35 + £35)
- £70/month + base
- Deposits and payments surcharge
- 1.2% + Stripe fees
- Gift-voucher surcharge
- 3% + Stripe fees
ResoFlow — Complete plan
- Complete — the full toolkit
- £129/month
- Gift cards
- In the plan
- Ticketed events
- In the plan
- Order & Pay
- In the plan
- Platform fee on deposits
- £0 · Stripe processing applies
- Platform fee on gift card sales
- £0 · Stripe processing applies
ResDiary's add-on prices are before VAT (its page: “Prices listed are subject to 20% VAT”, as at 12 October 2026), and its published payment surcharges also apply. On ResoFlow, Order & Pay is part of Complete (£129/month) or on its own from £29/month, with a flat 15p platform fee per paid table order — never added to the customer's bill, and ResoFlow takes no fee from tips; collection and delivery orders (Order & Pay — table, collection and delivery) carry 50p + 1% of the food and drink total. Event tickets carry 2.9% + 50p per paid ticket.
Both sides
Where each one wins.
Three things ResDiary's own site offers that ResoFlow does not. They are real, and for some venues they are the whole argument.
When ResDiary might suit you better.
- 1You need EPOS or PMS integrationsResDiary advertises more than 70 certified EPOS and PMS integrations. ResoFlow has none today — bookings, payments and reports live in ResoFlow itself.
- 2You want Reserve with GoogleResDiary venues can take bookings straight from Google Search and Maps. ResoFlow doesn't offer that — instead it walks you through pointing your Google Business Profile's booking link at your ResoFlow page.
- 3You want marketplace exposureResDiary is part of the Access Group, and venues can be listed on the DesignMyNight marketplace. ResoFlow provides direct booking links and a separate venue directory, with no per-cover commission.
Why venues choose ResoFlow
- 1Prices you can see before you talk to anyoneFree, £39, £79 and £129 per month — every price on the website, no quote process and no demo gate between you and the numbers. When you first subscribe you get a 14-day money-back guarantee. See the plans
- 2More of the toolkit in your planGift cards, ticketed events, money-off promotions and a loyalty scheme are part of your plan on Pro (£79/month) and above — ResDiary lists gift vouchers and its Event Manager as add-ons. Gift cards, tickets and loyalty are also available separately; Tickets is free to start. Promotions come with the plans and eligible products that include them. ResoFlow's own optional extras are small and named: credit top-ups and extra storage at £2 per GB per month. See what's in each plan
- 3Your guest data stays yoursCSV import in, CSV export out, whenever you like. Guest profiles, visit history, allergies and preferences live in your own dashboard, hosted in the EU, covered by UK GDPR, and never sold for advertising. How your data is held
If those are your priorities, ResDiary may genuinely be the better fit — we'd rather you choose the right tool. If published prices and a toolkit that's already in the plan matter more, that's the ResoFlow side of the argument.
The switch
Move from ResDiary in three steps.
- 1
Export your data from ResDiary
Your guest book is your data. Export your customer database and booking history from ResDiary as CSV files — or ask their support team for an export if you can't find one in your reports.
- 2
Import it into ResoFlow
Open Settings → Data import in your ResoFlow dashboard and upload each CSV. The wizard matches your columns to ResoFlow fields, shows a preview before anything is written, and imports up to 500 rows per file. Customers with a matching email are merged, never duplicated. Loyalty points balances can come across too.
- 3
Share your new booking link
Your public booking page is live the moment setup is complete. Put the link on your website, social profiles and Google Business Profile — or embed the booking widget directly on your site. Bookings arrive in real time.
CSV import is included on Plus (£39/month) and above, and with a paid Gift Cards, Loyalty, Tickets or Order & Pay product. Full venue setup — worth £199, free on every plan just now — includes the import done with you.
Put a number on it
Three facts to weigh it with.
- 0%commission — on both systems
- £0free plan — no card required
- In plangift cards, events & loyalty from Pro
How is ResoFlow different from ResDiary?
Both are commission-free on bookings — that part is a draw. The differences: ResDiary's plan prices are quote-on-request and its toolkit (Gift Vouchers, Event Manager and Pre-orders, each £35/month) is sold as add-ons, with a 1.2% surcharge on deposits and payments and 3% on gift vouchers; ResoFlow publishes every price (free to £129/month), includes gift cards, tickets and loyalty from Pro, and Order & Pay at table with Complete. ResoFlow adds no platform fee on deposits or gift card sales; Stripe processing fees apply separately.
What does ResDiary cost?
Ask ResDiary for its current base-plan price. Its pricing page lists optional add-ons; confirm your full configuration, VAT and payment surcharges in the quote.
What does ResoFlow cost?
Plans are flat-rate and published: Free is free with no time limit, Plus is £39/month, Pro is £79/month and Complete is £129/month, with two months free if you pay annually. When you first subscribe you get a 14-day money-back guarantee, and there are no per-cover fees.
Can I bring my ResDiary guest list and bookings with me?
Yes. Export your customer database and booking history from ResDiary as CSVs, then use ResoFlow's import wizard at Settings → Data import — it matches columns, previews before writing, and handles up to 500 rows per file. Customers with a matching email are merged, never duplicated. CSV import is included on Plus (£39/month) and above, and with a paid Gift Cards, Loyalty, Tickets or Order & Pay product.
About this comparison
Sourced, dated and fair
Ask ResDiary for its current base-plan price. Its pricing page lists optional add-ons; confirm your full configuration, VAT and payment surcharges in the quote.
Other ResDiary details come from ResDiary's public website (resdiary.com), checked 12 October 2026 — its pricing page also notes a 1.2% surcharge for processing deposits and payments and 3% for gift vouchers, plus Stripe fees. Features and pricing change; always confirm current terms with ResDiary directly.
On the ResoFlow side: there is no ResoFlow fee on deposits (Stripe processing applies) and there's no platform fee on gift card sales (Stripe processing fees apply); a fee of 2.9% + 50p applies per paid event ticket (your venue absorbs it by default). ResoFlow is not affiliated with ResDiary or the Access Group.
Every ResDiary claim on this page is sourced from resdiary.com's own pages and reviewed 12 October 2026. No third-party price estimates are used. Features and pricing change; always confirm current terms with ResDiary directly. ResoFlow is not affiliated with ResDiary or the Access Group.
See the difference for yourself.
Start free — no card, no demo call and no quote process. Import your guests, share your new booking link, and upgrade only when you're ready.