Events & ticketing
Create events, sell tickets and check customers in at the door.
10 articles
How do I create an event?
Build a ticketed event with the five-step builder — basics, tickets, rules, branding and publish — from the Events page.
How do I advertise a quiz night or live music (What's on entries)?
Add simple What's on listings — a quiz night, live music, dog-friendly Mondays — with a date, a date range or a weekly repeat, shown alongside your ticketed events on your public pages, on every plan.
How do I set up ticket tiers, prices and add-ons?
Free or paid tickets, up to five tiers with launch windows and sequential release, per-order caps, and paid add-ons at checkout.
How do I publish an event and sell tickets?
Publish your event, share its link, and understand where the money goes — including the booking fee and who pays it.
What are the event defaults (refunds, cancellation, check-in)?
Set restaurant-wide defaults for ticket self-cancellation, refunds and cut-off, the booking fee, QR-per-guest check-in, and the wallet-pass ticket design.
How do I design my event tickets?
Style your event tickets — colours, logo and banner for Apple Wallet, Google Wallet and the customer's ticket page, with a live three-panel preview.
How do I manage ticket holders?
Open an event's own page to see sales, search ticket holders, check people in without their QR, assign tables, issue comp tickets, message every attendee, re-send tickets and export the list.
How do I check tickets at the door?
Use the Scanner to scan QR codes or type ticket codes, find a guest without their QR, admit part of a group, see who is still to arrive, undo any check-in, add door walk-ins, sell tickets at the door (cash, card at the venue or a payment link) and export check-ins.
How do I cancel an event or refund a ticket?
Cancel a whole event with automatic refunds and emails, refund a single ticket, and understand customer self-cancellation rules.
What does the ticket buyer see?
The customer's ticket page — QR codes, live check-in status, Apple and Google Wallet passes, the refund policy and self-cancellation.
Still stuck?
Ask Rezo and get an answer on the spot — or email [email protected].