Account, plans & billing
Plans, upgrades, invoices, credits and your own details.
14 articles
What's included in each plan?
The four ResoFlow plans — what each includes, the monthly limits, and how annual billing saves two months.
How do I change plan?
Upgrade instantly with a prorated charge, or schedule a downgrade for the end of your billing period — and cancel a scheduled change.
How do I update my card or find an invoice?
Update the card on file, read the next-invoice estimate, download past invoices, and redeem discount or free-credit codes.
How do I cancel (and can I get a refund)?
Cancel at the end of your billing period and keep paid features until then — plus the one-time 14-day money-back guarantee.
How do I check my usage against my plan's limits?
The Plan & Usage page — usage meters, cycle timeline, top-up balances, end-of-cycle projections and what happens at a limit.
How do I buy credits or add-ons?
One-off SMS, email and marketing credit packs that never expire, plus the monthly Extra Storage add-on.
How do I change my own name, email or appearance?
Your personal profile — name, email address, notification preferences, dark mode and time format.
Where do I see new features and updates?
The What's New feed of product updates, the unread badge, and the refresh bar that appears when a new version ships.
Quick answers
Still stuck?
Ask Rezo and get an answer on the spot — or email [email protected].